Last updated: 20th January 2024


Data Collection and Usage

We value your privacy at FineSkyAi, and this Privacy Policy explains how we collect, use, and safeguard your information. By using our services, you agree to the collection and use of information in accordance with this policy.


Personal Data

We may ask you to provide personal information that can be used to contact or identify you. This may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City

Usage Data

We collect data on how our service is accessed and used. This data may include your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages you visit on our site, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.


Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.


Use of Data

FineSkyAi uses the collected data for various purposes, including:

• To provide and maintain our service
• To notify you about changes to our service
• To allow you to participate in interactive features when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our service
• To monitor the usage of our service
• To detect, prevent, and address technical issues
• To provide you with news, special offers, and general information about other goods, services, and events we offer

Data Transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there.


Data Disclosure

We may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of FineSkyAi
• Prevent or investigate possible wrongdoing in connection with the service
• Protect the personal safety of users of the service or the public
• Protect against legal liability

Data Security

We adopt appropriate technical, administrative, and organizational safeguards designed to protect Personal Data against loss, misuse, and unauthorized access, disclosure, alteration, or destruction, both in the digital and physical realms.

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is ever fully free from errors or secure.

In the event that your personal data is compromised, we will take all necessary steps to notify you and any appropriate authorities regarding the breach.


Data Retention

FineSkyAi understands the importance of not holding onto your information for any longer than necessary. To that end, we adhere to the following principles of data retention:

• User Data: We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. This includes data necessary for maintaining the integrity of our service and fulfilling any legal obligations, such as accounting or reporting requirements.
• Inquiries: If you contact us with questions or for customer support, we keep that correspondence for as long as it takes to provide you with complete and satisfactory service, and for a reasonable period thereafter to ensure seamless continuity in our assistance.
• Analytics: Data collected for analytical purposes is anonymized and aggregated. We retain this data in a non-identifiable form to enhance our service and for our use in business analytics.
• Deletion: Upon your request, we will delete or anonymize your personal data so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal data, including situations such as the following:
• • If there is an unresolved issue relating to your account, such as an outstanding credit on your account or an unresolved claim or dispute we will retain the necessary personal data until the issue is resolved;
  • Where we need to retain the personal data for our legal, tax, audit, and accounting obligations, we will retain the necessary personal data for the period required by applicable law; and
  • Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users.

Your Rights

At FineSkyAi, we not only respect your privacy but also your rights regarding data protection. In accordance with applicable law, you are entitled to the following:

• Access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
• Correction: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request the completion of information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Please contact us if you wish to exercise any of these rights. Our contact information is provided at the end of this policy.


Links to Other Sites

Our service may contain links to external websites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.


Children’s Privacy

FineSkyAi does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.


Changes to This Privacy Policy

Our Privacy Policy may undergo changes from time to time. We will keep you informed of any updates by posting news on our website. The effective date of the current policy is always indicated at the top of this page.


Contact Information

For any questions about this Privacy Policy, please contact us.